First welcome to the Martin Photography Family! Once you have selected a date and time and confirmed your appointment with us, we do ask that a deposit be made. Depending on the type of session it is generally 50% of the session fee; with the remaining 50% due the day of the session. Once all that's out of the way, it's time to start planning your session. We will ask you a few questions to better understand your needs and wants from your session and put the whole session into stone.
Day of your Session: With all of your sessions, excluding Weddings, we ask that you arrive or be prepared for our arrival 10 to 15 minutes prior to your session. Especially during the busiest times of the year, we do book multiple sessions back to back, so late arrivals will not cancel your appointment, however can or will reduce the duration of your session. Aside from that, relax, we are here to laugh and have fun. We aren't nervous, neither should you. We are professionals at what we do, and so are you, you are the foremost expert on being you. So let loose and be the best you you can be!
Proofing Process: Once your session is complete, please allow between 4 to 7 days for us to process your proof gallery *Weddings allow up to 14 days*
Images that are proofed are color balanced/corrected, and roughly cropped with a generally composition in mind. Proofs are not retouched or refined. Stray hairs, skin or physical alterations are not completed in this phase of the process. We can offer Processed Proofs, which are retouched and final crops to a 4:5 (8x10) ratio at a rate of $10 per image. We also provide traditional or physical proof prints for $45. If you choose to purchase the proof set, the $45 will be applied to the total purchase price.
Ordering Process: We ask that all initial orders be placed within two weeks of when the proofs become available. The reasoning, it has to do with processing. Monitors over time lose or change their luminosity or degrade, changing their appearance. Even though we do everything we can to calibrate and maintain superior quality output, what you see on your phone or computer might be drastically different from what we are calibrated to. So to give you the truest to original product, we ask that orders be placed within 2 weeks from proofing.
Final Prints: All Final prints are color balanced for print production, retouched and cropped. All prints are retouched and cropped with the intent of the prints being put into a frame and retouched to an artist's perception. If you have a specific request related to retouching, or cropping, please make note of it at time of ordering. Remakes are subject to being charged if no prior communication was made with us. Prints up to 16x20 can generally take up to 14 days to be delivered. Prints larger than 16x20 up to 40x60 traditional prints can take up to 21 days for delivery. Canvas Prints, Photo books, Novelty items can take up to 21 days to be delivered. Digital downloads take up to 14 days for delivery. *Please note that Digital Downloads are "AS IS". Remakes are not available for this product. All Final Prints will have the "Martin Photography" logo either in the lower right or left corner of the image, there is no exception to this, sorry an artist always signs their work.
Delivery: We inspect all final prints before they are delivered to you. It's our name on the line, we want to make sure you are getting the best of what we offered for the price you pay. Final prints are delivered by either Martin Photography or by courier from Martin Photography. If you elect to have your Final prints delivered directly to you from our vendor, we do not offer returns, refunds or no-charge remake for any errors in printing, quality, quantity or damage to the prints. Furthermore, any prints that are directly shipped from any of our vendors are not covered by warranty or satisfaction guaranteed policies. Direct shipments are AS IS.